Booking your flights, holidays, or other travel services with The Travel Trend Ltd. is simple and convenient. You can find the best deals on flights and hotels through our website. If you have any further questions or need assistance, contact our travel experts at +44  2038 895 444.

It is your responsibility to check and fulfil the entry, passport, visa, and health requirements applicable to your travel itinerary. We can only provide general guidance. You must verify specific requirements with the relevant embassies, consulates, the Foreign, Commonwealth and Development Office (FCDO), and your healthcare provider. Most countries require passports to be valid for at least six months beyond your return date. Special conditions apply for travel to the USA, Canada, and other destinations. Please check the latest requirements at https://uk.usembassy.gov

• International flights: Check-in at least 3 hours before departure.
• European/Domestic flights: Check-in at least 2 hours before departure.

Boarding usually begins 45 minutes prior to departure. The Travel Trend Ltd. is not liable if you arrive late and are unable to travel.

Your E-ticket or travel itinerary contains important details such as:

• Departure terminal
• Flight times
• Baggage allowance

For the latest updates, visit the airline’s website. If your itinerary includes light aircraft, ferry, or seaplane travel, baggage restrictions may apply. Contact us for details.

Any special requests must be advised to us at the time of booking e.g., special meals, wheelchair requests or special assistance, room location, a particular facility at a hotel and/or particular class on a flight and/or seat allocation etc. You should then confirm your requests either in writing via e-mail or over the phone. Whilst every effort will be made by us (or the 

Supplier/Principal) to try and arrange your reasonable special requests, we cannot guarantee that they will be fulfilled. Alternatively, once you hold a confirmed booking, you may request certain facilities from the airline/accommodation or tour operator subject to availability & conditions. The fact that a special request has been noted on your confirmation invoice or any other documentation or that it has been passed on to the Supplier is not confirmation that the request will be met. 

We do not accept bookings that are conditional upon any special request being met.

We strongly recommend that you reconfirm your flights at least 72 hours before departure to check for any schedule changes. You can do this by:

• Visiting the airline’s website
• Calling the airline
• Contacting us during business hours

For real-time updates, check the airline’s website 24 hours before departure.

To request changes or cancellations, contact us at +44  2038 895 444 or email info@thetraveltrend.co.uk. Any changes are subject to airline or supplier policies, availability, and applicable fees. Some bookings may be non-refundable or incur a cancellation charge of up to 100%.

We accept payments in GBP (£) via:

• Bank deposit or transfer
• Online payment (secure payment link)
• Card payment over the phone (restrictions may apply)

Ensure bank transfers are completed well before your travel date and notify us immediately after payment.

The terms and conditions of your booking is typically based on the airline/accommodation/supplier contracts and type of ticket or holiday that you have purchased. Our general terms & conditions are found on (website link) but for more details that are specific about your purchase/needs, please contact your travel consultant regarding details of cancellation fees, amendment fees and other terms and conditions.

If you have made full payment but haven’t received your E-ticket within 24 hours, contact us immediately at +44  2038 895 444  or email info@thetraveltrend.co.uk.  Also, check your spam/junk folder to ensure the email was not filtered.

We value your privacy and safeguard your personal information. We only collect necessary details to fulfil our role as your travel agent. We do not share your data unless required for legal or safety reasons. For more details, refer to our Privacy Policy.

Many of our flights and flight-inclusive travel packages are ATOL protected. If your booking includes ATOL protection, we will issue you an ATOL Certificate, which provides details on your financial protection. For more information, visit www.atol.org.uk.

We occasionally offer special discounts and promo codes via our:

• Website
• Social media
• Newsletters and emails

Offers and discounts are subject to terms and conditions and cannot be combined with other promotions.

If you experience any issues with your travel arrangements, inform the relevant service provider (e.g., airline, hotel) immediately so they can assist. If unresolved, contact us at +44  2038 895 444  or email complaints@thetraveltrend.co.uk  with your booking reference and relevant details. Complaints should ideally be submitted within 28 days of

your trip’s completion.